1. Data controller
Followo Sarl is the data controller for personal data processed through this website. For any privacy-related request, you can contact us at [email protected].
2. Data we collect
We may collect identification data, contact details, account information, order and delivery data, payment-related metadata, technical browsing data, support communications and documents submitted as part of seller verification processes.
3. Why we process data
We process data to manage accounts, perform orders, process payments, prevent fraud, answer support requests, comply with legal obligations, manage seller relationships and improve website performance and security.
4. Legal bases
Processing may be based on contract performance, compliance with legal obligations, Followo's legitimate interests in operating and securing the platform, or consent where consent is required.
5. Data sharing
Data may be shared with hosting and technical providers, payment providers, delivery partners, the relevant seller involved in an order, competent authorities where legally required, and professional advisors when necessary.
6. Retention
We retain data for as long as necessary for the purposes described above and afterwards for the periods required by applicable legal, accounting, contractual or defense-of-claims obligations.
7. Your rights
Where permitted by applicable law, you may request access, correction, deletion, restriction, objection or portability of your personal data. You may also withdraw consent at any time for processing based on consent.
8. Security
We implement reasonable technical and organizational safeguards to protect personal data against unauthorized access, loss, alteration or unlawful disclosure.
9. Cookies and analytics
The use of cookies and similar technologies is described in our Cookie Policy.